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Omoiyari or Empathy

A Japanese Perspective

Summary:  A Japanese woman explains the concept of omoiyari, critical to understanding the Japanese mind for both those wishing to do business in Japan or having a romantic relationship with a Japanese.
A lot of the time there are certain words in your language that are such an integral part of your vocabulary that you forget to appreciate their true meanings or just take them for granted. On the other hand, when you learn a different language, each and every word is important – you try to learn its meaning, you ask others about it and how it can be used in different situations, you learn about its origins, and suddenly, you start seeing what you don’t see in your own language. I went through similar experiences when I learned English (which by the way is the second language for me).

When I first came across the word ‘melancholy,’ I clearly remember that I fell in love with the word. I just could not find enough opportunities to use – otherwise, I would have been using it all day. It taught me about a whole of lot of new feelings and emotions of people who speak English. From then on, the romance with the English language has been going fairly steady for me – ‘nostalgia’, ‘poignant’, ‘eternal’, ‘contemplate’, ‘serenity’ – the list is endless. Only when I learned English, did I realize how important words are and how powerful roles they can play in how we connect with others.

By the way, all this did not occur to me until David wrote to me after he learned a new Japanese word - 'Omoiyari', which means empathy. He quotes from the book "Patterns of Behavior" by Takie Sugiyama Lebra, “"The Japanese find aesthetic refinement and sophistication in person who sends non-verbal, indirect, or implicit, subtle messages...The message is not what is said, but what is not said; silence is communication."  Lebra continues, “Omoiyari people seek to optimize each other’s comfort by seeking to provide pleasure or prevent displeasure by anticipating the other’s needs and desires. They take initiative to meet those needs and fulfill those desires without the other person having to express them overtly in some obvious manner.”

David tells me, “I think I have been an omoiyari person all of my life, but because I am American, this kind of behavior could not be articulated. Often this kind of love has gone unappreciated by former girlfriends. To me this is the wisest love; the most unconditional love whether it be platonic or erotic. What feels so good is...I really do not have to explain this to you. You already know what I am talking about.”

I know how David feels even if he did not write all this – it is just so natural for us Japanese to understand. We are constantly trying to guess what is going in the other person’s minds. While it makes us all appear as polite and helpful and there is rarely any disagreement in our society, it is stressful too. David might consider this to be an ideal environment, but it can have its tough moments. Though I would rather live with omoiyari people, it comes with its own little problems.

We Japanese have this behavior in our DNA. We try to practice without even knowing about it or making any sincere efforts to indulge in this. However, as I said before, we are also trying to guess what the intentions of the other party are. Does it lead to better business relationships? Absolutely! Does it result in better romance? Not initially but over time, it does mean that our love is not about guessing any more – we just seem to know what our lover wants.

Didn’t someone say that life is all about words? I agree, but more than that, it is also about the feelings that go behind words. That is what omoiyari is. It may be just a word to some but for all of us here in Japan it is a
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